Reference Quarterly, Volumen22Reference and User Services Association, 1982 |
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Página 160
... patron 20 21 3. an organization or agency : the specific name of an institution , library , busi- ness , broker , or governmental agency is given to the patron ( external only ) tion that answers the patron's request . The documents ...
... patron 20 21 3. an organization or agency : the specific name of an institution , library , busi- ness , broker , or governmental agency is given to the patron ( external only ) tion that answers the patron's request . The documents ...
Página 369
Librarian Self - Disclosure and Patron Satisfaction in the Reference Interview The purpose of this study was to investigate whether self- disclosure on the part of librarians would promote patron satisfaction with the reference ...
Librarian Self - Disclosure and Patron Satisfaction in the Reference Interview The purpose of this study was to investigate whether self- disclosure on the part of librarians would promote patron satisfaction with the reference ...
Página 372
... patron felt the librarian understood him , if he would come to that librarian again , and if the pa- tron felt he explained himself sufficiently to begin with . The use and non - use of self- disclosure showed little or no difference in ...
... patron felt the librarian understood him , if he would come to that librarian again , and if the pa- tron felt he explained himself sufficiently to begin with . The use and non - use of self- disclosure showed little or no difference in ...
Contenido
Outreach to Migrants | 33 |
2 | 39 |
Natural Nuclear and Classificatory | 42 |
Derechos de autor | |
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Abstracts Adult Services American Library Association areas basic biblio bibliographic instruction bookmobile brarians brary catalog Center citations cluded collection College Committee Community coverage criminal justice database depository libraries DIALOG Dictionary Directory discussion documents edition Editor ence Encyclopedia entries European Communities evaluation form F. W. Lancaster foreign students formation Gail Porter Gale groups Guide included Information Service institutions ISBN issue John Sessions Journal library instruction Library Service literature little magazines locate materials mation ment Metuchen Microcomputer Milledgeville National online searching patrons percent periodicals problems professional Public Library published questions RASD Readers Reference and Adult reference interview reference librarian reference questions reference service Scarecrow searcher selected Social Sciences specific staff statistics survey tion titles topic University Update users volume York