Reference Quarterly, Volumen18Reference and User Services Association, 1978 |
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Página 166
... patron may or may not ask for simple directions ; nor can we pre- dict when a seemingly simple question will expand into a much more difficult one . The patron with a complicated request will not be comforted when told that a refer ...
... patron may or may not ask for simple directions ; nor can we pre- dict when a seemingly simple question will expand into a much more difficult one . The patron with a complicated request will not be comforted when told that a refer ...
Página 362
... patron have direct access to the network , then ? Certainly that would eliminate the chance of the local librar- ian's misinterpreting the question to the network staff . My opinion is no . It is very helpful to talk to the patron once ...
... patron have direct access to the network , then ? Certainly that would eliminate the chance of the local librar- ian's misinterpreting the question to the network staff . My opinion is no . It is very helpful to talk to the patron once ...
Página 366
... patron , to understand the search strategy , and to read the printouts . If patrons or local libraries pay the actual costs of an on - line search they may , as Candy says , quickly learn to be spe- cific . When this is not the case ...
... patron , to understand the search strategy , and to read the printouts . If patrons or local libraries pay the actual costs of an on - line search they may , as Candy says , quickly learn to be spe- cific . When this is not the case ...
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academic adult education adult services agencies American Library Association annotated Annual basic biblio bibliography brarians brary catalog Center Chicago citations cluded collection College Committee compiled cooperative reference data base Dictionary Directory documents edition Editor ence entries evaluation federal formation Gale Health-Line human rights illus Includes index Information Service information sources Institute interlibrary loan ISBN issue Journal learning Library Journal library school Library Science library service liography literature materials mation ment Metuchen Monsanto National OCLC ography on-line search organizations patron percent problems profes Public Library published questions R. R. Bowker RASD Reference and Adult reference librarian reference service request Review Scarecrow Science selected Smithsonian social staff standards statistical Street Chicago tion topics University volume Washington York