Reference Quarterly, Volumen27Reference and User Services Association, 1987 |
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Página 16
... Question Answering Success Two frequently recommended output or performance measures for reference service are librarian perception of fill rate or answering success and patron perception of fill rate . The Wisconsin - Ohio program ...
... Question Answering Success Two frequently recommended output or performance measures for reference service are librarian perception of fill rate or answering success and patron perception of fill rate . The Wisconsin - Ohio program ...
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... question complexity . Using this measure , 51.41 percent of the questions were judged by the computer analysis to be difficult be- cause of complexity . As any general reference librarian would predict , the subjects to which the ...
... question complexity . Using this measure , 51.41 percent of the questions were judged by the computer analysis to be difficult be- cause of complexity . As any general reference librarian would predict , the subjects to which the ...
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... question or set of questions if they do not apply to a particular respondent . It be- comes very important to know under what conditions a question is asked and when it is skipped , i.e. , for whom a particular question is relevant ...
... question or set of questions if they do not apply to a particular respondent . It be- comes very important to know under what conditions a question is asked and when it is skipped , i.e. , for whom a particular question is relevant ...
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academic libraries Adult Services American Library Association Annotated Bibliography brarians brary catalog CD-ROM citations College comic books Committee compact disc database Dictionary Directory documents edition Editor electronic ence entries evaluation Fabens fiction formation Graduate groups Guide Hispanic Illinois included Index Info Trac Information Science institutions ISBN issues labor education Library and Information Library Association Library Journal Library Services literature materials mation ment National OCLC online searching optical disc paper patrons percent problems profes professional programs Public Library published rankings RASD readability readers Reference Books reference collection reference interview reference librarians reference questions reference service reported response retrieval School Library School of Library selected Social sources staff statistical survey tion tional titles topic University University of Wisconsin-Madison users York