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Among public librarians answering no , typical comments were " Wish I had enough staff to do this ! " and " If time is really needed , a staff member can negotiate a substitute . " Also in public libraries , the head of reference and ...
Among public librarians answering no , typical comments were " Wish I had enough staff to do this ! " and " If time is really needed , a staff member can negotiate a substitute . " Also in public libraries , the head of reference and ...
Página 452
often they respond " don't know " and terminate the interview or search ) • number of internal and external referrals made in the department or library • number of steps staff / users take to answer questions ⚫ reference fill rate ...
often they respond " don't know " and terminate the interview or search ) • number of internal and external referrals made in the department or library • number of steps staff / users take to answer questions ⚫ reference fill rate ...
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20 Libraries can also examine correctanswer fill rate for either telephone or personal questions , or they can compare staff responses to personal and telephone questions or focused and unfocused questions .
20 Libraries can also examine correctanswer fill rate for either telephone or personal questions , or they can compare staff responses to personal and telephone questions or focused and unfocused questions .
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Contenido
Editorial | 98 |
ISSN 00337072 | 136 |
RQ EDITORIAL ADVISORY BOARD 198687 | 140 |
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Términos y frases comunes
academic activities addition adult adult services American answer Association Bibliography book reviews brary catalog citations collection College companies complete covered database Department desk Directory discussion documents edition Editor effective ence entries evaluation example fact field formation Guide heading identified important included Index instruction interest ISBN issues Journal librarians literature major Management materials measures ment notes offer online searching opinion organization patrons percent period person planning present professional Public Library published questions readers records reference reference books reports responses sample Science selected Social sources specific staff survey term tion titles topic United University volume York
Información bibliográfica
| Título | Reference Quarterly, Volumen26 |
| Colaboradores | American Library Association. Reference and Adult Services Division, Reference and User Services Association |
| Editor | Reference and User Services Association, 1986 |
| Procedencia del original | Universidad de California |
| Digitalizado | 14 Jul. 2011 |
| Exportar cita | BiBTeX EndNote RefMan |