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Página 294
Of these, 66 percent were informational questions and 34 percent were reference
questions. As table 1 shows, only the Business and Science Department
recorded more reference than informational questions. Many calls originated in
the ...
Of these, 66 percent were informational questions and 34 percent were reference
questions. As table 1 shows, only the Business and Science Department
recorded more reference than informational questions. Many calls originated in
the ...
Página 295
However, only 8 percent of all telephone questions were asked on Saturday. It is
interesting to note that of the reference questions, only 7 percent occurred during
the four evenings the library was open, but during the day, no difference was ...
However, only 8 percent of all telephone questions were asked on Saturday. It is
interesting to note that of the reference questions, only 7 percent occurred during
the four evenings the library was open, but during the day, no difference was ...
Página 484
16 percent of the patrons reported finding just what they wanted and being
satisfied as the result of asking reference questions, and an additional 12.76
percent found approximately what they wanted and were satisfied. The librarians
reported ...
16 percent of the patrons reported finding just what they wanted and being
satisfied as the result of asking reference questions, and an additional 12.76
percent found approximately what they wanted and were satisfied. The librarians
reported ...
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Contenido
RQRQA 241 1128 1984 | 4 |
Library Literacy John Lubans Jr Editor Ilene Nelson Guest Columnist 1 | 15 |
Adult Services Catherine Suyak Alloway Editor Judith Wegener Guest | 21 |
Derechos de autor | |
Otras 9 secciones no mostradas
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Términos y frases comunes
academic libraries Adult Services American Library Assn American Library Association Annotated answer assistance bibliographic instruction brarians brary card catalog Chicago citations cluded collection College committee database DIALOG Dictionary Directory Editor ence Encyclopedia entries evaluation Festschriften FOIA formation Guide identify included Index Information Science interlibrary loan ISBN issues Journal Librarianship Library and Information Library Association Library Instruction library service library's literature materials mation ment microcomputer National OCLC online catalog online searching patrons percent Plainedge printed problem profes Public Library published questions RASD ready reference records reference desk reference interview reference librarians reference questions reference service request retrieval School Search Helper searcher selected TABLE tion tional titles topic Trevanian trons Univ University University of Wisconsin-Madison user education volume York
Información bibliográfica
| Título | RQ., Volumen24 |
| Colaboradores | American Library Association. Reference and Adult Services Division, Reference and User Services Association |
| Editor | Reference and Adult Services Division of the American Library Association, 1984 |
| Procedencia del original | Universidad de California |
| Digitalizado | 14 Jul. 2011 |
| Exportar cita | BiBTeX EndNote RefMan |