Reference Quarterly, Volumen29Reference and User Services Association, 1989 |
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Página 52
... answer . The three other questions are addressed in Phase II . The terms , " sim- ple " and " complex , " " easy " and " diffi- cult , " " levels of resources , and " levels of service , " are part of the formal vocabu- lary used in the ...
... answer . The three other questions are addressed in Phase II . The terms , " sim- ple " and " complex , " " easy " and " diffi- cult , " " levels of resources , and " levels of service , " are part of the formal vocabu- lary used in the ...
Página 53
... answer , and takes into consideration external variables , ne- gotiation may be needed with the client to restate the question so that it requires a simple answer rather than a complex an- swer . If , after gaining the simple answer ...
... answer , and takes into consideration external variables , ne- gotiation may be needed with the client to restate the question so that it requires a simple answer rather than a complex an- swer . If , after gaining the simple answer ...
Página 54
... answer , and decides whether the internal resources are appropriate . Step 5 decides what level of service to pro- vide , given the assessment of the complex- ity of the question and answer , the antici- pated level of difficulty , and ...
... answer , and decides whether the internal resources are appropriate . Step 5 decides what level of service to pro- vide , given the assessment of the complex- ity of the question and answer , the antici- pated level of difficulty , and ...
Contenido
From the Editor Elizabeth Futas Editor | 5 |
Library Literacy Mary Reichel Editor Trish Ridgeway Guest Columnist | 24 |
An Opportunity for Progressive Libraries A Anneli | 36 |
Derechos de autor | |
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Abstracts academic libraries acid-free American Library American Library Association Anabolic Steroids areas bibliographic instruction biographies bookmobile Bowker brarians brary catalog CD-ROM chapter Chicago citations cluded collection development College Communication coverage database dexes Dictionary Directory documents edition Editor ence Encyclopedia English entries erence Ethics evaluation Facts On File faculty format Gourman graduate Greenwood Guide ILLRKS included Info Trac Journal Librarianship Library Journal library science literature mass media materials mation ment Metuchen National OCLC ography online searching Oryx paper patrons profes professional programs public libraries published question R.R. Bowker rankings RASD reference collection reference interview reference librarians reference service Research Libraries response RLIN Scarecrow School selected Social Science staff Subject Headings subject specialists survey TABLE teaching tion titles tour Univ University users volume York