Reference Quarterly, Volumen18Reference and User Services Association, 1978 |
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Página 166
... questions , we certainly could become more efficient in our staffing patterns and provide better service at the same time . But reference service is necessarily inefficient , because patrons refuse to group themselves by type of question ...
... questions , we certainly could become more efficient in our staffing patterns and provide better service at the same time . But reference service is necessarily inefficient , because patrons refuse to group themselves by type of question ...
Página 358
... question is answered and the example of interlibrary loan networks have led to the development of automatic multiple referral of reference / information questions in some networks . Whether this practice is cost - effective depends upon ...
... question is answered and the example of interlibrary loan networks have led to the development of automatic multiple referral of reference / information questions in some networks . Whether this practice is cost - effective depends upon ...
Página 367
... question : How should we staff a national telephone reference service ? We had no idea how many reference questions we would receive or how much staff we would need to handle the load . We de- cided we had better stick our toe into the ...
... question : How should we staff a national telephone reference service ? We had no idea how many reference questions we would receive or how much staff we would need to handle the load . We de- cided we had better stick our toe into the ...
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academic adult education adult services agencies American Library Association annotated Annual basic biblio bibliography brarians brary catalog Center Chicago citations cluded collection College Committee compiled cooperative reference data base Dictionary Directory documents edition Editor ence entries evaluation federal formation Gale Health-Line human rights illus Includes index Information Service information sources interlibrary loan ISBN issue Journal learning Library Journal library school Library Science library service liography literature materials mation ment Metuchen Monsanto National OCLC ography on-line search organizations patron percent problems profes Public Library published questions R. R. Bowker RASD Reference and Adult reference librarian reference service request Review Scarecrow Science selected Smithsonian social staff standards statistical Street Chicago tion titles presented topics University volume Washington York