RQ, Volúmenes5-6Reference and User Services Association, 1965 |
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Página 26
... patrons who come in asking for informational services . Admittedly , I would not feel justi fied in reading a cake recipe over the phone . But we have a large col- lection of cookbooks , and it is not a waste of time to lead a patron to ...
... patrons who come in asking for informational services . Admittedly , I would not feel justi fied in reading a cake recipe over the phone . But we have a large col- lection of cookbooks , and it is not a waste of time to lead a patron to ...
Página 129
... patrons -the efficiency expert , the garrulous gossip , etc. - giving scant attention to the average grateful patron - the one encountered 90 per cent of the time . His case is obviously constructed on occasional happenings , distorted ...
... patrons -the efficiency expert , the garrulous gossip , etc. - giving scant attention to the average grateful patron - the one encountered 90 per cent of the time . His case is obviously constructed on occasional happenings , distorted ...
Página 180
... patrons . Even if we intend to screen or select clientele , we are still faced with the problem of reaching those patrons to whom it has been decided we wish to offer our services . After having asked questions to which there are no ...
... patrons . Even if we intend to screen or select clientele , we are still faced with the problem of reaching those patrons to whom it has been decided we wish to offer our services . After having asked questions to which there are no ...
Contenido
The Tongue Tied Britannica | 3 |
Meanwhile Back at the Reference Desk | 10 |
National Bibliographical Services | 18 |
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adult American Library American Library Association annotated answer basic bibliography Bill Katz brary Britannica Bulletin card catalog Center Chicago collection Committee Company compiled cooperative copies County Department Dictionary Directory documents edition editor Education Edward G encyclopedia English entries federal field Fresno County Guide H. W. Wilson Illinois includes Institute interest interlibrary loan issue of RQ Journal librarianship Library Association Library of Congress library school Library Science Library Service literature magazine material microfilm National North Eastern Reporter notes Olympic College Oxford paper patrons periodicals Press printed problem Public Library published questions readers reference books reference librarian Reference Services Division regional reports request retrieval Review San Joaquin Valley School of Library selected serials sources staff tion titles Union Catalog University Library volumes Washington words York