Reference Quarterly, Volumen22Reference and User Services Association, 1982 |
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Página 155
... answer is defined as the proxy obtaining a specific answer , regardless of it being correct or incorrect , on his / her first meeting with reference staff . • Documents staff members engage in referral activity ( either. Childers pointed ...
... answer is defined as the proxy obtaining a specific answer , regardless of it being correct or incorrect , on his / her first meeting with reference staff . • Documents staff members engage in referral activity ( either. Childers pointed ...
Página 157
... answer a reference question • Whenever staff members cannot provide a first - contact answer , they make a referral • The longer the duration of the reference interview and search process , the chance of referral increases • The highest ...
... answer a reference question • Whenever staff members cannot provide a first - contact answer , they make a referral • The longer the duration of the reference interview and search process , the chance of referral increases • The highest ...
Página 158
... answer . For example , they might be instructed to obtain the name and telephone number of the person so that professional staff members could provide follow - up services . The service most typically offered by staff members who ...
... answer . For example , they might be instructed to obtain the name and telephone number of the person so that professional staff members could provide follow - up services . The service most typically offered by staff members who ...
Contenido
Outreach to Migrants | 33 |
Richard A Gray | 42 |
Staff Selection and Training for Quality Online Searching | 48 |
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Abstracts academic adult services American Library American Library Association Annual areas bibliographic instruction bookmobile brarians brary catalog Center citations cluded collection College Committee Community coverage database desk Dictionary Directory discussion documents edition Editor ence Encyclopedia entries European Communities evaluation form F. W. Lancaster foreign students formation Gail Porter Gale Garland groups Guide included information services ISBN issue Journal Library Association library instruction Library Service liography literature little magazines MARS materials mation ment Metuchen Microcomputer Milledgeville National online search online services patrons percent problems profes professional Public Library published questions RASD Readers Reference and Adult reference interview reference librarians reference questions reference service reports Scarecrow searcher selected sources specific staff survey tion titles topic University Update users volume York