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What factors determine the point during a reference interview when reference staff decide to refer a question rather than continue working on it or terminate the interview ? Are library schools teaching " referral techniques , " and if ...
What factors determine the point during a reference interview when reference staff decide to refer a question rather than continue working on it or terminate the interview ? Are library schools teaching " referral techniques , " and if ...
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a number of issues could be affected , such as faculty status for academic librarians , morale , library cost effectiveness , and education for reference work . " 6 Another advantage of a two - tier system lies in cost savings .
a number of issues could be affected , such as faculty status for academic librarians , morale , library cost effectiveness , and education for reference work . " 6 Another advantage of a two - tier system lies in cost savings .
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REFERENCES 1. Erving Goffman , The Presentation of Self in Everyday Life ( New York : Doubleday , 1959 ) ; Goffman ... William A. Katz , Introduction to Reference Work , V.II of Reference Services and Reference Processes ( 2d ed .
REFERENCES 1. Erving Goffman , The Presentation of Self in Everyday Life ( New York : Doubleday , 1959 ) ; Goffman ... William A. Katz , Introduction to Reference Work , V.II of Reference Services and Reference Processes ( 2d ed .
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Contenido
Outreach to Migrants | 33 |
Natural Nuclear and Classificatory | 42 |
Staff Selection and Training for Quality Online Searching | 48 |
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Términos y frases comunes
Abstracts academic activities Adult Services American Annotated Annual appear areas asked assistance Association Bibliography brary catalog Center citations collection College Committee complete cover database described Directory discussion documents edition Editor effective ence entries evaluation field foreign formation groups Guide identified important included institutions instruction interest ISBN issue journal librarians literature locate magazines major materials meeting ment offer organizations patrons percent periodicals planning present problems professional Public Library published questions RASD Readers records reference reference service reports request response School Science selected Social sources specific staff statistics suggested survey tion titles topic United University users volume York
Información bibliográfica
| Título | Reference Quarterly, Volumen22 |
| Colaboradores | American Library Association. Reference and Adult Services Division, Reference and User Services Association |
| Editor | Reference and User Services Association, 1982 |
| Procedencia del original | Universidad de California |
| Digitalizado | 14 Jul. 2011 |
| ISBN | 0835214788, 9780835214780 |
| Exportar cita | BiBTeX EndNote RefMan |