Reference Quarterly, Volumen22Reference and User Services Association, 1982 |
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Página 71
... Services in Public Libraries , " Jour- nal of Librarianship 13 : 9-24 ( Jan. 1981 ) . Kusack , James M. " Integration of On- line Reference Services , " RQ 19 : 64-68 ( Fall 1979 ) . Kusack , James M. " Online Reference Service in ...
... Services in Public Libraries , " Jour- nal of Librarianship 13 : 9-24 ( Jan. 1981 ) . Kusack , James M. " Integration of On- line Reference Services , " RQ 19 : 64-68 ( Fall 1979 ) . Kusack , James M. " Online Reference Service in ...
Página 158
... Referral service was not viewed as necessary or as an integral part of refer- ence service . Undoubtedly staff members cannot answer all the reference questions that they receive . But , in such cases , they should not leave the patron ...
... Referral service was not viewed as necessary or as an integral part of refer- ence service . Undoubtedly staff members cannot answer all the reference questions that they receive . But , in such cases , they should not leave the patron ...
Página 163
... Reference Service : An Annotated Bibliographic Guide ( Lit- tleton , Colo .: Libraries Unlimited , 1977 ) . 7. Childers , “ Trends in Public Library I & R Services , ” p.2036-37 . 8. Myers , " The Effectiveness of Telephone Reference ...
... Reference Service : An Annotated Bibliographic Guide ( Lit- tleton , Colo .: Libraries Unlimited , 1977 ) . 7. Childers , “ Trends in Public Library I & R Services , ” p.2036-37 . 8. Myers , " The Effectiveness of Telephone Reference ...
Contenido
Outreach to Migrants | 33 |
Richard A Gray | 42 |
Staff Selection and Training for Quality Online Searching | 48 |
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Abstracts academic adult services American Library American Library Association Annual areas bibliographic instruction bookmobile brarians brary catalog Center citations cluded collection College Committee Community coverage database desk Dictionary Directory discussion documents edition Editor ence Encyclopedia entries European Communities evaluation form F. W. Lancaster foreign students formation Gail Porter Gale Garland groups Guide included information services ISBN issue Journal Library Association library instruction Library Service liography literature little magazines MARS materials mation ment Metuchen Microcomputer Milledgeville National online search online services patrons percent problems profes professional Public Library published questions RASD Readers Reference and Adult reference interview reference librarians reference questions reference service reports Scarecrow searcher selected sources specific staff survey tion titles topic University Update users volume York