RQ., Volúmenes34-35Reference and User Services Association, 1994 |
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Página 222
... answer : How helpful was the answer given , in terms of your own needs ? Overall satisfaction : How satisfactory was your experience , as a whole ? Note . On the 7 - point scale , scores of 3 or less were categorized as " low " ; 4 or 5 ...
... answer : How helpful was the answer given , in terms of your own needs ? Overall satisfaction : How satisfactory was your experience , as a whole ? Note . On the 7 - point scale , scores of 3 or less were categorized as " low " ; 4 or 5 ...
Página 223
... answers ( scores of 7 or 6 ) . Since it is im- portant to know to what extent a librar- ian's failure in finding a helpful answer results from a misunderstanding of the real question , users were also asked , " By the end of the ...
... answers ( scores of 7 or 6 ) . Since it is im- portant to know to what extent a librar- ian's failure in finding a helpful answer results from a misunderstanding of the real question , users were also asked , " By the end of the ...
Página 491
... answer the question . Users would know more pre- cisely when they had reached the most ap- propriate area of the database because both subject and type of question had been pre- matched and the applicable item would be fairly easily ...
... answer the question . Users would know more pre- cisely when they had reached the most ap- propriate area of the database because both subject and type of question had been pre- matched and the applicable item would be fairly easily ...
Contenido
Adult Services Sharon Baker Editor Mary Ann Ramey Guest Columnist | 163 |
Guidelines and Procedures for Telefacsimile and Electronic Delivery | 178 |
From Committees of RASD | 431 |
Derechos de autor | |
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