RQ., Volúmenes34-35Reference and User Services Association, 1994 |
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Página 502
... satisfaction with librarians ' com- munication skills were positively correlated , although there was no significant correla- tion between self - disclosure and willingness to work with the librarian again.45 SATISFACTION AND COMPLIANCE ...
... satisfaction with librarians ' com- munication skills were positively correlated , although there was no significant correla- tion between self - disclosure and willingness to work with the librarian again.45 SATISFACTION AND COMPLIANCE ...
Página 503
dicting satisfaction on the basis of commu- nication tactics used by physicians , she did find some support for the use of task / in- formational and personal compliance- gaining strategies in predicting patient compliance.55 Burgoon et ...
dicting satisfaction on the basis of commu- nication tactics used by physicians , she did find some support for the use of task / in- formational and personal compliance- gaining strategies in predicting patient compliance.55 Burgoon et ...
Página 506
... Satisfaction in the Reference Interview , " RQ 22 ( Summer 1983 ) : 369-74 . 46. Buller and Buller , “ Physicians ' Communication Style " ; Street and Wiemann , " Patient Satisfaction " ; Michael Burgoon , Thomas S. Birk , and John R ...
... Satisfaction in the Reference Interview , " RQ 22 ( Summer 1983 ) : 369-74 . 46. Buller and Buller , “ Physicians ' Communication Style " ; Street and Wiemann , " Patient Satisfaction " ; Michael Burgoon , Thomas S. Birk , and John R ...
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Adult Services Sharon Baker Editor Mary Ann Ramey Guest Columnist | 163 |
Guidelines and Procedures for Telefacsimile and Electronic Delivery | 178 |
From Committees of RASD | 431 |
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