RQ, Volúmenes32-33Reference and User Services Association, 1992 |
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... desk design and its impact on service . They noted that " the mere fact that a reference desk exists and is staffed does not mean that reference service is either accessible or enticing . " 2 Approachability is composed of need ...
... desk design and its impact on service . They noted that " the mere fact that a reference desk exists and is staffed does not mean that reference service is either accessible or enticing . " 2 Approachability is composed of need ...
Página 37
porating both elements . The main desk would be counter height , with side " wings " at desk height . A consideration for this was that the majority of questions handled at the desk were short - answer in- formational questions . Most ...
porating both elements . The main desk would be counter height , with side " wings " at desk height . A consideration for this was that the majority of questions handled at the desk were short - answer in- formational questions . Most ...
Página 560
... Desk Reference . Ed . by Marian Faux . A Stonesong Press Book . New York : Pren- tice Hall , 1993. 513p . $ 20 ( ISBN 0-671- 85013 - X ) . LC 93-22842 . Considering the usefulness and popular- ity of The New York Public Library Desk ...
... Desk Reference . Ed . by Marian Faux . A Stonesong Press Book . New York : Pren- tice Hall , 1993. 513p . $ 20 ( ISBN 0-671- 85013 - X ) . LC 93-22842 . Considering the usefulness and popular- ity of The New York Public Library Desk ...
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