RQ, Volúmenes32-33Reference and User Services Association, 1992 |
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Página 525
... satisfaction . In the Material Satisfaction Model , product performance ( e.g. , recall and precision ) determine whether a user's stated question is answered ( material satisfaction ) . In Emotional Satisfaction Model - Simple Path ...
... satisfaction . In the Material Satisfaction Model , product performance ( e.g. , recall and precision ) determine whether a user's stated question is answered ( material satisfaction ) . In Emotional Satisfaction Model - Simple Path ...
Página 526
... satisfaction " was used it usually meant what is termed here " material satisfaction . " In an infor- mation retrieval system , material satisfac- tion refers to a match between what the user requested and what the user received . This ...
... satisfaction " was used it usually meant what is termed here " material satisfaction . " In an infor- mation retrieval system , material satisfac- tion refers to a match between what the user requested and what the user received . This ...
Página 535
... satisfaction . Given three sets of variables - product performance ( material satisfaction ) , user characteristics ( expectations , disconfirma- tion ) , and product setting ( cost , intermedi- ary , or interface ) , which are the most ...
... satisfaction . Given three sets of variables - product performance ( material satisfaction ) , user characteristics ( expectations , disconfirma- tion ) , and product setting ( cost , intermedi- ary , or interface ) , which are the most ...
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