RQ, Volúmenes32-33Reference and User Services Association, 1992 |
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Página 384
... survey of its kind , is only indirectly comparable for several reasons . First , the nature of telephone inquiries in a public library is expected to be somewhat differ- ent from that in an academic library . Sec- ond , informational ...
... survey of its kind , is only indirectly comparable for several reasons . First , the nature of telephone inquiries in a public library is expected to be somewhat differ- ent from that in an academic library . Sec- ond , informational ...
Página 385
... survey period was thoroughly briefed ahead of time . Since the design of the study was a group effort , all staff were highly motivated to follow through and col- lect accurate data . Desk staff ( librarians , support staff , and ...
... survey period was thoroughly briefed ahead of time . Since the design of the study was a group effort , all staff were highly motivated to follow through and col- lect accurate data . Desk staff ( librarians , support staff , and ...
Página 86
... Survey . A questionnaire was devel- oped that allowed each respondent to indi- cate which titles were most helpful to his / her agency in preparation for implementa- tion of TQM . The Federal Quality Insti- tute's " Recommended Reading ...
... Survey . A questionnaire was devel- oped that allowed each respondent to indi- cate which titles were most helpful to his / her agency in preparation for implementa- tion of TQM . The Federal Quality Insti- tute's " Recommended Reading ...
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