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Página 44
Patron reports satisfaction . 3. ... Patrons may accept bad answers and reject good ones . 3. ... It produces information on the queueing conditions and on the total time that patrons must spend waiting to be assisted .
Patron reports satisfaction . 3. ... Patrons may accept bad answers and reject good ones . 3. ... It produces information on the queueing conditions and on the total time that patrons must spend waiting to be assisted .
Página 50
In addition , one finds that if the librarian thinks that patron is satisfied , the chance that the patron ... This conclusion is , in fact , an underestimate of patron satisfaction because the patrons are satisfied in some cases where ...
In addition , one finds that if the librarian thinks that patron is satisfied , the chance that the patron ... This conclusion is , in fact , an underestimate of patron satisfaction because the patrons are satisfied in some cases where ...
Página 327
Local access should provide faster , higher - quality searches because librarian and patron can work together . Online resources are new reference tools that most librarians should learn about and know how to use .
Local access should provide faster , higher - quality searches because librarian and patron can work together . Online resources are new reference tools that most librarians should learn about and know how to use .
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Contenido
Library Literacy | 15 |
Govt Pubs | 23 |
Quantitative Evaluation of the Reference Process | 43 |
Derechos de autor | |
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Términos y frases comunes
Abstracts academic addition agencies American annotated appear areas arranged Association Bibliography brary catalog Center charge citations collection Community compiled complete cost County cover database Department Detroit Dictionary Directory Division documents edition editor effective ence English entries field format Gale Health Human important Includes indexes individual Institute instruction interest International ISBN issue journals language librarians Library limited literature major materials ment Music offer organization patron percent periodicals person present Press printed problems production public libraries published questions records reference service reports requests Research response Science selected serve social sources specific staff standard tion titles topics United University volume World York
Información bibliográfica
| Título | RQ., Volumen21 |
| Colaboradores | American Library Association. Reference and Adult Services Division, Reference and User Services Association |
| Editor | Reference and Adult Services Division of the American Library Association, 1981 |
| Procedencia del original | Universidad de California |
| Digitalizado | 14 Jul. 2011 |
| Exportar cita | BiBTeX EndNote RefMan |